[2025-09-02] <MINITEEN HOUSE PARTY> SEVENTEEN Official Character POP-UP in PETALING JAYA (KUALA LUMPUR)

STORE INFORMATION

DATE: 2025.08.20 (WED)  –  2025.09.07 (SUN)
OPENING HOURS: 10:00 – 22:00 (MYT)
LOCATION: GF - Water Feature Zone, SUNWAY PYRAMID (3, Jalan PJS 11/15, Bandar Sunway, 47500 Petaling Jaya, Selangor, Malaysia)
 

ADVANCE BOOKING ADMISSION

*Each session will run for 45 minutes, with a maximum capacity of 60 participants.

Entry to the <MINITEEN HOUSE PARTY> SEVENTEEN Official Character POP-UP in PETALING JAYA requires online advance booking for admission.

Online advance booking is available from August 14, 2025 (Thursday) at 15:00 (MYT).
*From the second week onwards, on-site entry may be allowed depending on the on-site situation.

Step 1: Visit the KKTIX website: https://asceofficial.kktix.cc/events/miniteenpartymy
Step 2: Scroll to the bottom of the page, select your preferred date, and click “Next Step”.
Step 3: Sign in or sign up on KKTIX.
Step 4: Select your preferred time slot, check the box to agree to the Terms of Service and Privacy Policy, and click “Next Step”.
Step 5: Fill in your basic information and click “Confirm Form”.
Step 6: Once your booking is completed, click “Ticket Details” or go to My Ticket > Ticket Details to get your QR code.
Step 7: Present your electronic ticket QR code upon arrival. After verification and check-in by staff, follow the on-site instructions and wait for entry.
 

ONLINE ADVANCE BOOKING ENTRY REGULATIONS

• Each session lasts 45 minutes. Please check in at the entrance 15 minutes before your scheduled session. If you miss your booking period, your reservation will be cancelled, and entry will not be permitted.
• When making an online booking, please use the KKTIX account of the attendee and fill in the details as instructed. The information must match the attendee’s identification documents.
• Each account can only reserve once per session per event day and is limited to one person per booking.
• Booking closes 1 day before the entry date, so please make your booking in advance.
• Each session allows entry once only. Re-entry after leaving is not permitted. If you arrive late, you must still leave at the originally scheduled end time.
• Queuing is required for check-in and entry. Delays may occur depending on the on-site situation.
   

ONLINE ADVANCE BOOKING REMARKS

• If you are unable to attend due to personal reasons, please cancel your booking in the KKTIX system at least 48 hours before the event starts. Cancelled bookings will be automatically released by the system.
• When checking in, please queue according to the on-site instructions.
• Chairs, folding chairs, or any items that may block the walkway are prohibited in the queue.
• If you engage in behavior that causes inconvenience to other customers, you may be denied entry or expulsion from the store.
   

STORE POLICY

Visitors entering the pop-up store are considered to have agreed to the following terms and conditions:

• Due to limited quantities, certain products and giveaways may sell out early.
• CCTV is in operation inside the store for safety.
• Only service animals are allowed inside the store.
• We are not responsible for theft, loss, or damage occurring within the store.
• Food and beverages are not allowed inside the store.
• Photos and videos taken inside the pop-up store may be uploaded on official channels, SNS, and media.
• Commercial filming without prior consent is not allowed.
   

PURCHASE POLICY

• Payments can only be made by Visa Card, Master Card, Debit Card, DuitNow, or Touch'n Go eWallet.
• Please check the product for any defects before making payment.
• Exchanges and refunds due to a change of mind are not allowed after payment.
• If the purchased product is defective, it can be exchanged or refunded on the purchase date with the receipt. Refunds are only available if the same product is out of stock for exchange.
• The purchase limit per person may vary depending on the situation.

* Exchanges will be processed after confirmation by store staff and may not be possible in the following cases:

• If there is no invoice.
• If there is no unboxing video.
• If the product is damaged by the purchaser, including unboxing traces, product damage, or package damage.
• If there are signs of use or wear.
• If the product is damaged due to customer negligence.
• If there are minor dents, scratches, or press marks (5mm or less) on event giveaways.

* The final decision on exchanges and refunds rests with the store management team.

Actions that violate the above policies, cause inconvenience to other customers, or involve inappropriate behavior may result in denied entry or expulsion from the store.

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